Here at Akins PC Repair, we want you to be completely satisfied with the products that you purchase from us. In keeping with our Mission, Values, and Vision Statements, we offer returns and exchanges as specified below.
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### Unopened Items
A 14-day return period is offered for unopened, unused retail items in their original box. This includes computers, tablets, laptops, phones, and gaming devices.
### Opened Items
A 14-day return period is offered for opened retail items, including computers, tablets, laptops, phones, and gaming devices, **for store credit only**.
A **10% restocking fee** applies to all opened computers, tablets, laptops, phones, and gaming devices. *This fee allows us to perform a certified data wipe and reset the device prior to reselling, ensuring we remain compliant with all data privacy standards.*
### Non-Returnable Items
Non-returnable items include single-use items such as, but not limited to:
* Single-serve beverages
* Screen protectors
* Liquid glass screen protectors